- Mon 7:30AM - 5:30PM
- Fri 7:30AM - 5:30PM
- Tue 7:30AM - 5:30PM
- Sat Closed
- Wed 7:30AM - 5:30PM
- Sun Closed
- Thu 7:30AM - 5:30PM
CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
What People Say About Us
Winston-Salem
Winston-Salem
Winston-Salem
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Penny, 07/30/2024
Stephen was very friendly and efficient. Service could not be better. -
Eddie Holden, 07/24/2024
Had tried through our insurance and they couldn't find a tow service available. They told me if I could find one use it they'd reimburse me. I called a competitor and got no answer. I'd heard Whiteheart was a good towing company so gave them a call, this is one a Sunday night pouring rain was told they'd be there in 30 minutes. 20 minutes later he pulled up was extremely polite we talked as he hooked up the van we got in and I was safely home in less than 20 minutes. I recommend them very highly you will not be disappointed.
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Leslie Rowls, 06/06/2023
Brennan was phenomenal! I needed towing from Winston-Salem to High Point with my 7 year old. Brennan looked at the problem and diagnosed it accurately. Too bad I still needed towing. He was professional, caring, and considerate of my little one. He and his truck was clean! That means a lot. I ran into this company through AAA, but will definitely think of them when I need their service again! Thank you for a great experience during a trying time. -
Charles OBoyle, 05/25/2023
Excellent services provided diagnosing a coolant leak. Thank you for the thorough testing to ensure the issue was fixed. I would recommend Whiteheart to friends and family.
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Anna Richardson, 12/28/2022
Enrique Noyola came out and towed our car to the dealership because the battery was dead. He was so kind and considerate. He did such a great job. We were very impressed by the customer service he provided. -
Dee Bottomley, 10/12/2022
I was coming back from Kentucky and broke down in Rural Hall with my elderly mother in tow. I have AAA and they left me stranded for 3 hours until they finally called Whiteheart to come and get us. And it was only 30 minutes from the time Whiteheart got the call that they were there to help. I was angry with AAA because they did not call this company sooner. Had I known of this company before this night I would have called them directly and skipped AAA. The tow truck driver (sorry I do not remember his name) that came to rescue us was so polite, professional and and helpful. It had started raining and he let us get in the truck while he hooked the car up. He got us down the road and home within an hour, along with some great conversation. I am so appreciative that he came so quickly and got us where we needed to go safely. THANK YOU!!!!
Call us for service: 336-724-7463
